User Experience & Usability, Internet & Social Media, Computer Science 

The A-to-Z guide to spotting and fixing usability problems  Frustrated by pop-ups? Forms that make you start over if you miss a field? Nonsensical error messages? You're not alone! This book helps you simply get it right the first time (or fix what's broken). Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand a user's needs, divulges techniques for exceeding a user's expectations, and provides a host of hard won advice for improving the overall quality of a user's experience. World-renowned user-experience expert Eric Reiss shares his knowledge from decades of experience making products useable for everyone...all in an engaging, easy-to-apply manner. Reveals proven tools that simply make products better, from the users' perspectiveProvides simple guidelines and checklists to help you evaluate and improve your own productsZeroes in on essential elements to consider when ensuring ease-of-use so products and services are functional, responsive, ergonomic, convenient, and foolproof.Addresses considerations to ensure elegance and clarity of design so things are visible, understandable, logical, consistent, and predictable.Concrete "next steps" that show you how to put these ideas into action, even when you don't have a budget or the support of your superiors.Usable Usability walks you through numerous techniques that will help ensure happy customers and successful products! - from Amzon